Most solutions are simple - not necessarily easy.
In general, people know what they want to change. The difficulty is in how to change. Without that, change efforts have limited effectiveness or are never started. Critcal to the success of any improvement program is determining what needs to be customized to fit your situation and how it will be implemented in your environment. Customization, implementation, and change management are too often downplayed or taken for granted. But many out-of-the-box programs aren't effective because they don't adequately address how you can make the it work in your environment. We have an integrated set of materials and methods as our foundation, but we don't have pre-packaged programs to squeeze you into. Recognizing the essential role customization and implementation play in the success of your improvement program, we focus on your needs and how to tailor our information to help you be successful.
Executing any improvement program requires the same basic elements. For example, a sales performance program would include:
Educating yourself about selling and buying behavior
Assessing your current performance (both processes and skills)
Defining a strategy that aligns your sales activities with buyer concerns
Identifying what you need to change or add
Designing an improvement plan
Establishing methods of tracking progress
Building processes that incorporate best practices
Developing the necessary skillsets in staff
Creating supporting tools and collateral
Automating what makes sense to
Evaluating your progress and making modifications as needed
We can help you in each of those areas. Drawing from a curriculum that covers all aspects of sales process and skills development, we are noted for our ability to design programs that are tailored to meet your specific needs.
To best serve you, we can provide many of our services through a variety of modalities, including:
Distance-learning (web and telephone)
Self-paced workbooks and other instructional materials
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